#Kindle app sync failed install
#Kindle app sync failed update
#Kindle app sync failed android
#Kindle app sync failed download

Confirm that the book is in your account. To fix this please first log in to and go to the My Account page. But either you are not logged in to the app, or the app has not yet updated to recognise that book is in your account (so your bookshelf and your Ebook Reader bookshelf are out of sync).

#Kindle app sync failed download

This can happen when a book is purchased on, and then you use the download link either on the My Account page of or in your order confirmation link to download directly to the app.

No, it says: The book you requested is not available for this account Please quote your order number in your support ticket and all and any email addresses you have that could be registered with. If you think this may be the case please complete our support form to submit a ticket to our customer support. When you log in to you are logging in to the empty duplicate account instead of the account containing your purchases. One contains your purchases and the other is empty. The other alternative is that you contain two duplicate accounts. Please quote your order number in your support ticket. If you have received these two indicators and still cannot see the ebooks in your account, please complete our support form to submit a ticket to our customer support. For a purchase to be complete you should reach the order confirmation screen on our website, and you should also receive a confirmation email.

If you are not seeing any ebooks in your account this means you have not completed a successful purchase with us. No, there are no ebooks showing in my account Please ensure you quote the invoice number of your purchase so we can find it regardless of which account was used to make the purchase. For example the purchase was made using and you are logging in with these instances please complete our support form to submit a ticket to our customer support. The alternative is that you have purchased the book on one account and logged in with another account. The other likely issue is that you have not correctly made a purchase, so the book is not stored against the account. Once you have finished these instructions re-open the app and log back in using your account details and the books should sync. (Please note DO NOT 'Clear data', as this will delete all your books from your device and you will need to redownload). Go to the 'Application Manager' and select the 'Ebook Reader' app. Then close the app and go to 'Settings' within your operating system.

#Kindle app sync failed android

If you are using an Android device please log out of your account within the app.

Either it is a caching issue within the app (this only effects Android users), or it is an account issue.

#Kindle app sync failed install

Please go to and install the latest version of the app. If you don't see Ebook Reader listed then you already have the latest version installed. Please press the 'UPDATE' button to update. If you see Ebook Reader then you don't have the latest version. If you are given the options 'OPEN' and 'UNINSTALL' then you already have the latest version installed. If you are given the options 'OPEN' and 'UPDATE' then you don't have the latest version. Find Ebook Reader and press it to go to the app page. To check if you have the latest version of the Ebook Reader installed on your device, here is what to do. Open BlackBerry World, swipe left to reveal the navigation tab, press 'My World', press 'My Apps & Games', press the overflow icon (3 dots), press 'Check for Updates'.ĭownload the lastest app version from and install it using the Kindle Fire instructions. Wait for the download to finish and the installation to complete. Find Ebook Reader and press the 'UPDATE' button. Open Apple's App Store and press 'Updates'. Select Ebook Reader and press the 'UPDATE' button. Open Google's Play Store and go to 'My apps'.

#Kindle app sync failed update

Please do update the app using one of the following instructions: Fairly often a problem a customer is experiencing can be fixed by updating the app to the latest version, where the issue has already been resolved. We are constantly updating our Ebook Reader app to provide new features, squash bugs, and generally create the best reading experience possible.